| SERVICE SOLUTIONS
Since 1994, GPS has been tailoring solutions to address the unique
business needs of our global customers. Some examples of current and
past engagements include:
- improving the efficiency and effectiveness of the marketing,
forecasting, and fulfillment processes of a Fortune 50 consumer
products company
- creating organizational capability and infrastructure to achieve
50% growth and sustain profitability for leading automotive
intelligence company
- revitalized productivity programs for one of the fastest growing industrial automation suppliers in the world
The methods, tools and scope of services for each customer are
unique, resulting from an honest conversation with company leadership
about strategic objectives and gaps to achieving them. Our trademark
approach to achieving Operational Excellence® is the framework from which we provide the right combination of consulting, training and implementation support.
ALIGN | MOBILIZE | >ACCELERATE | GOVERN |
| Consulting | | | |
| Training | Training | Training | |
| Implementation | Implementation | Implementation | Implementation |
| Strategic Partner | Strategic Partner | | |
At
the beginning, during the ALIGN phase, GPS is engaged in all capacities
- consulting with the Leadership team to develop the appropriate
training and implementation plan, training the Leadership team in the
tools and methods of Strategy Deployment, Value Stream Mapping, Lean
Enterprise and Six Sigma, providing implementation support to execute
the plan, and involving strategic partners, as needed for Strategic
Planning, determining the company’s Customer Satisfaction Index and
employing Predictive Index to create the Human Architecture that
guarantees success.
As we progress through successive phases, we are focused on creating
the organizational capability and self-sufficiency to sustain the
efforts internally. The nature of services changes throughout the
implementation as we transition to a role of ongoing implementation
support to govern Operational Excellence® efforts.
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